Shipping Policy
At Pristine Comfort, we believe luxury should arrive with ease and elegance. That’s why we offer complimentary shipping on all orders within the contiguous United States. For qualifying purchases, we also provide White Glove Delivery, ensuring your items are handled with the utmost care from our hands to your home.
Since each piece is crafted with precision and made to order, our bedding and linens typically ship within 1-3 weeks, while larger items may require 3-5 weeks for completion. Processing times may vary slightly based on seasonal demand and order volume. Once your order is shipped, you’ll receive a tracking notification so you can follow its journey to you.
We appreciate your patience as we deliver exceptional craftsmanship designed for a lifetime of comfort.
Shipping Information
At Pristine Comfort, we ensure that every order is delivered with the utmost care and sophistication. Complimentary shipping is provided for all orders within the contiguous United States, and qualifying orders enjoy our exclusive White Glove Delivery Service for a truly elevated experience. Most of our soft goods—including pillows and duvets—are meticulously prepared for shipment within 1-3 weeks, while larger items such as mattress toppers typically ship within 3-5 weeks; please allow an additional 2-5 business days for processing, and once your order is on its way, you will receive detailed tracking updates via email.